Refund Policy

Our Refund Policy

Kapena Siargao, operated by ABRB FOODS INC., follows the cancellation and refund conditions stated during the booking process.

Direct bookings

Refund eligibility depends on the cancellation policy and rate selected at the time of booking. Some reservations may be fully refundable, subject to a cancellation deadline, while others may be partially refundable or non-refundable.

Cancellations

Cancellation requests should be made using the contact details provided on our website and are subject to the terms of the specific reservation.

Refund Processing

Approved refunds will generally be returned through the original payment method. Processing times may vary depending on the bank or payment provider.

Non-refundable Bookings

Reservations marked as non-refundable are generally not eligible for a refund, except where required by applicable law.

Third-party Bookings

Reservations made through platforms are subject to the cancellation and refund policies of the respective platform. Guests should contact the platform directly for refund requests.

No-shows & Early Departures:

These may be subject to the cancellation and booking conditions applicable to the reservation.

For refund or cancellation inquiries, please contact Kapena Siargao through the contact information provided on our website.